Working in a small, rural municipality in Niagara Region, my focus is customer service. I try to start everyday with a to do list, and depending on the day it either gets put aside due to customer calls/walk-ins, or on the occasional good day, I actually get to check something off of the list, before it grows again 🙂
1. Phone calls: As the only planner in the municipality, I get all kinds of phone calls. They usually include needing zoning information or reviewing building plans to ensure they are compliant with zoning
2. Mapping – I use Niagara Navigator (municipal version) daily as it helps me look up a property to see it from a Google Earth perspective. Zoning and Official Plan data are included as layers, which helps me answer questions faster than otherwise.
1. Regional Matched Funding: I have been directed by our CAO to identify projects that will qualify for Lakefront and/or Waterfront funding from the Region. This involves identifying potential partners (CAA, Niagara Region Health) and trying to match the project details to the funding requirements. Another challenge is getting the capital needs onto the 2015 Township budget
2. Canadian Institute of Planners (CIP) teleconference: I am a volunteer member of the newly formed National Initiatives Advisory Committee. Our first telecon is this afternoon. I have to review the agenda and meeting materials in preparation for the meeting.
3. Township Zoning By-law: Our new Comprehensive Zoning Bylaw became officially in force last Wednesday. Dealing with the public has identified some typos, errors and omissions etc that need to be resolved. I have started to track these issues, in order to resolve them later this year, or early in 2015.
4. Customer Service: On-going phone calls, walk-ins and other inquiries.
5. Committee of Adjustment Applications for December 2014 hearing: We have received 2 applications that need to be processed. This involves ensuring that both are deemed “Complete” per the Planning Act, that both have Notice of Hearings drafted, and that both are circulated to the appropriate agencies (checklist used to confirm this).